FAQ

To make a reservation, simply navigate to our website's booking section. Enter your desired dates, select your preferred holiday home, and follow the prompts to complete the reservation process. For any assistance, feel free to contact our reservations team at booking@shorty.ae

Our holiday homes are equipped with a range of amenities for your comfort, including fully furnished kitchens, Wi-Fi, air conditioning, and more. Specific amenities vary by property, so be sure to check the details on the property's page or contact our customer support team for more information.

Yes, you can modify or cancel your reservation, subject to our cancellation policy. For further assistance, please contact our customer support team at info@shorty.ae

Pet policies vary by property. Please check the individual property details for information on whether pets are allowed. If you have specific questions or requirements, reach out to our team at info@shorty.ae

Standard check-in time is 3:00 PM, and check-out is by 11:00 AM. If you require early check-in or late check-out, please contact our customer support team, and we will do our best to accommodate your request.

Contact details for each property are provided in your reservation confirmation. Should you need immediate assistance, our customer support team is available 24/7. Call us at 00971 (0) 585826360 or Email at info@shorty.ae

We prioritize the health and safety of our guests. Our properties adhere to stringent cleaning protocols, and we follow all local health guidelines. Feel free to review our COVID-19 policies on our website or contact our team for more information.

Some properties may have additional fees or charges, such as cleaning fees or security deposits. Check the property details and the reservation confirmation for any applicable fees. For clarification, contact our reservations team.

Yes, we offer long-term stay options and cater to corporate bookings. For inquiries about extended stays or corporate partnerships, please contact our partnerships team at info@shorty.ae

Still need help? Reach out to us on our 24/7 support line:

+971 058 5826 360

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